Community Management

Whether you like it or not, someone out there is talking about your product, brand or service. Feedback is one of the most undervalued tools businesses have today - and many organizations aren't taking advantage of it. Listening, responding and cultivating a long-term relationship with your consumer base is the mainstay of community management.

The community may be living in Facebook, Twitter, Community Forums or all of the above. 

Community Management Services

Depending on where your team is in the process, we can offer one or all of the following

Strategy
We’ll walk you through a game plan of how you should be managing your community and what types of content resonates best with your audience.

Execution
If your team is short-handed, we can take on the community management for you. We also don’t post a Facebook message and simply walk away.  We actively manage your community in a two-way dialogue and track how those conversations generate new sales or leads. 

Analysis
We’ll review your current Community Management make-up and show you how to reconfigure pieces to better align with your objectives.